In this space, the USER can find all the information related to the legal terms and conditions that define the relations between users and us as responsible for this website. As a user, it is important that you know these terms before continuing your browsing. A Spanish Bite, as responsible for this website, assumes the commitment to process the information of our users and customers with full guarantees and comply with national and European requirements that regulate the collection and use of the personal data of our users. This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of July 11, on services of the information society and electronic commerce.
GENERAL CONDITIONS OF USE
These General Conditions regulate the use (including mere access) of the pages of the web, members of the website of www.aspanishbite.es including the contents and services made available in them. Any person who accesses the web, www.aspanishbite.es (“User”) agrees to submit to the General Conditions in force at all times of the portal www.aspanishbite.es.
PERSONAL DATA WE COLLECT AND HOW WE DO IT
COMMITMENTS AND OBLIGATIONS OF USERS
The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with www.aspanishbite.es. In this way, the user undertakes to use the website, its services and contents without contravening current legislation, good faith and public order.
It is forbidden to use the website, for illicit or harmful purposes, or that, in any way, may cause damage or prevent the normal functioning of the website. Regarding the contents of this website, it is prohibited: Its reproduction, distribution or modification, total or partial, unless you have the authorization of its legitimate owners; any violation of the rights of the provider or the legitimate owners; its use for commercial or advertising purposes.
In the use of the web, www.aspanishbite.es, the User undertakes not to carry out any conduct that could damage the image, interests and rights of www.aspanishbite.es or third parties or that could damage, disable or overload the portal (indicate domain) or that would prevent, in any way, the normal use of the web. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, www.aspanishbite.es cannot guarantee the absence of viruses or other elements that may cause alterations in the User’s computer systems (software and hardware) or in their electronic documents and files contained therein.
The personal data communicated by the user to www.aspanishbite.es may be stored in automated databases or not, whose ownership corresponds exclusively to www.aspanishbite.es, assuming all technical, organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current regulations on data protection.
The communication between users and www.aspanishbite.es uses a secure channel, and the transmitted data is encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that the confidentiality of the users is guaranteed.
TERMS AND CONDITIONS OF SALE
The objective of the website is to advertise and offer A Spanish Bite (ASB) products
In order to facilitate the purchase process, the contents of this page are available in Spanish, French, English, German, Portuguese, Italian and Greek, although only in Spanish is guaranteed the total correctness of its content.
All the products sold have been made following strict quality controls by the manufacturers of each product and comply with all the standards of the European Union.
Once the order has been received, A Spanish Bite reserves the right to cancel it once the viability of the order has been verified, taking into account risk criteria (possibility of fraud,…), logistics (shipments that exceed the policies of the transport companies by volume, pesos, etc …) and profitability, proceeding to the refund of the amount paid by the customer in the same means in which the payment was made. In the same way, the costs and maximum weights admitted per order for each destination are indicated in the shipments section, and ASB may cancel the order for exceeding the weight indicated in the table corresponding to the receiving country.
SHIPPING AND RETURN POLICY:
For all information about shipping policy, please go to aspanishbite.com/shipments
PRICES AND QUANTITIES:
The sale prices indicated on the website are always for retail sale and are shown in euros.
VAT is included in these prices.
Shipping costs are borne by the customer and will be added to the total amount once the order has been placed.
We reserve the right to withdraw, change or modify the prices at any time of the products offered on the website. However, we undertake to apply the rates in force indicated on the website at the time of placing your order (except when the price indicated on the website is a clear and obvious erroneous price)
The information about the products that appear on this page is displayed to help you choose those that meet your needs and tastes and has been provided by the operator / manufacturer.
However, it should be borne in mind that this information (ingredients, nutritional information, allergens, preservation, etc.) can be modified by the manufacturer so that A Spanish Bite is not responsible for of possible modifications or discrepancies between the product information provided by the operator/manufacturer on our website and the information physically declared on the product itself.
In the same way, it must be taken into account that the image of the product shown on our page occasionally may differ slightly from the eventual renewed presentation of the manufacturer.
The “Sale of alcoholic beverages to minors under 18 years of age” is explicitly prohibited.
www.aspanishbite.es informs that there are complaint forms available to users and customers. The User may make claims by requesting their claim form or by sending an email to [email protected] indicating their name and surname, the service and / or product purchased and stating the reasons for their claim.
The user/buyer may notify us of the claim, either by email to: [email protected],if desired by attaching the following claim form: The service/product: Purchased on the day: User’s name: User’s address: User’s signature (only if presented on paper): Date: Reason for the claim:
DISPUTE RESOLUTION PLATFORM
In case it may be of interest to you, to submit your claims you can also use the dispute resolution platform provided by the European Commission and which is available at the following link: http://ec.europa.eu/consumers/odr/
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including its modality of making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, are expressly prohibited, without the authorization of www.aspanishbite.es. The user undertakes to respect the Intellectual and Industrial Property rights owned by www.aspanishbite.es.
The user knows and accepts that the entire website, containing without exhaustive character the text, software, contents (including structure, selection, arrangement and presentation thereof) podcast, photographs, audiovisual material and graphics, is protected by trademarks, copyrights and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain. In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of a certain content on the web, they must notify this circumstance to www.aspanishbite.es indicating:
- Personal data of the interested party holder of the rights allegedly infringed, or indicate the representation with which he acts in case the claim is presented by a third party other than the interested party.
- Indicate the contents protected by intellectual property rights and their location on the web, the accreditation of the intellectual property rights indicated and express declaration in which the interested party is responsible for the veracity of the information provided in the notification
The pages of the website www.aspanishbite.es, could provide links to other own websites and contents that are owned by third parties. The sole purpose of the links is to provide the User with the possibility of accessing said links. www.aspanishbite.es is not responsible in any case for the results that may be derived to the User by accessing said links.
Likewise, the user will find within this site, pages, promotions, affiliate programs that access the browsing habits of users to establish profiles. This information is always anonymous and the user is not identified.
The User who intends to establish any technical link device from his website to the portal must www.aspanishbite.es obtain the prior written authorization of www.aspanishbite.es The establishment of the link does not imply in any case the existence of relations between www.aspanishbite.es and the owner of the site on which the link is established, nor the acceptance or approval by www.aspanishbite.es of its contents or services
On our website and comments are allowed to enrich the contents and make queries. Comments that are not related to the theme of this website, which include defamations, grievances, insults, personal attacks or disrespect in general towards the author or other members, will not be accepted. Comments that contain information that is obviously misleading or false, as well as comments that contain personal information, such as private addresses or telephones and that violate our data protection policy, will also be deleted.
Likewise, those comments created only for promotional purposes of a website, person or group and everything that can be considered spam in general will be rejected.
Anonymous comments are not allowed, as well as those made by the same person with different nicknames. Comments that attempt to force a debate or a position by another user will not be considered either.
EXCLUSION OF GUARANTEES AND LIABILITY
The Provider does not grant any guarantee nor is it responsible, in any case, for damages of any kind that may be caused by:
- The lack of availability, maintenance and effective operation of the website, or its services and contents;
- The existence of viruses, malicious or harmful programs in the contents;
- The illicit, negligent, fraudulent or contrary use of this Legal Notice;
- The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
- The provider is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.
APPLICABLE LAW AND JURISDICTION
In general, the relations between www.aspanishbite.es and the Users of their telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts of Valladolid – Castilla y León
For the cancellation of orders not shipped for reasons not attributable to ASB, a correct e-mail should be sent to [email protected]. Orders begin to be prepared within minutes of being received, so we cannot guarantee the cancellation of the order and, in the event that the cancellation is accepted, the customer must bear the costs incurred (use of packaging, orders to supplier, handling fees, order preparation, payment gateway fees, etc.). These costs are 10% of the total amount of the order, which will be deducted at the time of reimbursement.
Should any User have any questions about these Terms and Conditions or any comments about the www.aspanishbite.es portal, please contact [email protected].
Jorge Marcos Rodríguez
TAX ID: 71151974W
Calle Encabo 8, 47140, Laguna de Duero, Valladolid, Spain
On behalf of the team that makes up A Spanish Bite we thank you for the time spent reading this Legal Notice.